Electro-Mechanical Field Service Technician
(Travel Required)
We’re Recourse Communications, Inc., and we’ve partnered with a global machine tool manufacturer to find a skilled Electro-Mechanical Field Service Technician to join their U.S. team. This field-based role supports customers nationwide—ideal for someone who thrives on solving complex problems, working independently, and hitting the road.
What You’ll Do
- Install, troubleshoot, maintain, and repair multi-spindle machines and 5-axis grinders at customer sites across the U.S.
- Diagnose and resolve mechanical, electrical, hydraulic, pneumatic, and PLC/control system issues (Siemens, Fanuc, Beckhoff).
- Perform preventative maintenance, machine rebuilds, upgrades, and calibrations.
- Write detailed service reports and maintain accurate machine service history.
- Train customer operators and maintenance staff on best practices and machine care.
- Travel frequently—including short notice and extended stays—as needed for field service.
- Support safety protocols and ensure work is performed to OSHA and internal standards.
- Collaborate with engineering and tech teams to resolve complex issues and support continuous improvement.
- Occasionally assist in-house with service, rebuilds, and cross-department tasks.
What We’re Looking For
- 3+ years of experience servicing electro-mechanical systems (multi-spindle machines, 5-axis grinders, or similar)
- Strong troubleshooting skills—electrical, mechanical, CNC, pneumatics, hydraulics
- Able to read and interpret technical drawings, schematics, and manuals
- Excellent communication and customer service skills
- Comfortable with extensive travel and flexible hours, including some evenings/weekends
- Valid driver’s license and clean driving record
- Able to lift 50 lbs.
Preferred:
- Certifications in electrical/mechanical systems (e.g., journeyman electrician, maintenance tech)
- Familiarity with safety standards (OSHA) and field service procedures
- Prior experience with a machine tool builder or service provider
What You’ll Get
- $34-$45 per hour DOE + meal per diems during travel
- Performance-based incentives
- Full benefits: BCBS medical, Delta Dental, vision, life, STD, LTD
- 401(k) with 8% company match
- Relocation assistance
- Paid time off & holidays
- Company tools, uniforms, boots, phone, laptop, and credit card
- Passport and travel costs covered for trips
- Hands-on training and one-on-one mentorship during your first year
- Certification and skill development opportunities
Apply Now
This role is more than just a job—it’s a chance to become a go-to expert on complex, high-precision machinery while gaining international experience and long-term career growth. Do you thrive on technical challenges, and enjoy building trust with customers? Click “Apply Now” and learn more.
Equal Opportunity Employer.