Retail Sales Manager
Salary: $80,000 - $85,000 per year + Bonus
Are you an experienced retail leader who thrives in a high-volume, fast-paced environment? We are seeking a Retail Sales & Merchandising Manager to lead sales performance, develop associates, and drive an exceptional customer experience in a large-format technology retail environment.
This is an exciting opportunity for a hands-on leader with experience managing sales, merchandising, operations, inventory, and teams within a major big-box retail setting.
What You’ll Do
- Lead and motivate a high-performing retail sales team to deliver exceptional customer service and achieve sales goals.
- Ensure associates effectively engage customers and recommend the right technology solutions.
- Drive performance in customer satisfaction, sales, productivity, payroll, and expense management.
- Recruit, hire, train, schedule, coach, and develop supervisors and sales associates.
- Partner with store leadership to ensure alignment across sales, operations, service, and merchandising.
- Serve as Manager-in-Charge when senior store leadership is unavailable.
- Oversee visual merchandising, promotional execution, advertising sets, and store presentation standards.
- Provide ongoing coaching and performance feedback to improve sales results and customer satisfaction.
- Review sales reports and P&L performance with store leadership and implement improvement plans.
- Manage freight flow, merchandise processing, inventory control, cycle counts, and company assets.
- Maintain operational efficiency and safety standards throughout the store.
- Partner with Human Resources and store leadership to address employee relations and staffing matters.
What We’re Looking For
- 5+ years of retail leadership experience with a major big-box retailer.
- Experience working in a high-volume, 30,000+ square-foot retail environment.
- Consumer electronics or commissioned sales experience is strongly preferred.
- Proven experience driving sales, managing teams, merchandising, operations, freight flow, inventory, and customer service.
- Strong background in hiring, training, coaching, developing, and retaining employees.
- Ability to analyze sales reports and business performance and take action to improve results.
- Bachelor’s Degree preferred.
- Flexible availability, including early mornings, evenings, weekends, and holidays.
- Ability to travel occasionally for meetings, training, or business needs.
- Ability to stand and walk throughout the sales floor for the duration of the shift.
- Ability to lift and carry up to 25 lbs. regularly, up to 50 lbs. frequently, and up to 100 lbs. occasionally.
Why Join Us?
This is more than a retail management position. You’ll have the opportunity to lead a team in a technology-focused environment featuring the latest innovations in computing, electronics, AI, 3D printing, robotics, and maker technology.
We offer a comprehensive benefits package, including:
- Medical, Dental & Vision Coverage
- Competitive Employee and Friends & Family Discounts
- Paid Time Off
- 401(k) with Company Match
- Tuition Reimbursement and Education Savings Opportunities
- Industry-Leading Training and Development
- Career Growth and Advancement Opportunities
- Performance-Based Bonus Opportunities
If you are a results-driven retail leader with a passion for technology, team development, sales, and delivering an outstanding customer experience, we encourage you to apply!
Equal Opportunity Employer