General Manager
Located south of Marfa, TX (Big Bend region)
Cibolo Creek Ranch https://www.cibolocreekranch.com is a secluded, luxury boutique resort set on 30,000 acres in the Big Bend region of West Texas, just south of Marfa. With a rich history in film and culture—including productions such as No Country for Old Men and There Will Be Blood—the property offers an unparalleled guest experience defined by privacy, authenticity, and understated luxury.
Summary of Job Responsibilities:
• Oversee all aspects of the ranch and resort through a close working relationship with the operations staff including AGM, Reservations, Guest Services, Housekeeping, Recreation, F&B, etc.
• Through AGM, ensure effective/engaging evening guest entertainment and support social environment
• Maintain/Establish ongoing procedures and programs for the resort operations
• Oversee refurbishment/remodeling/construction, as well as habitat and agricultural projects
• Conduct regular information meetings with the various department heads to ensure effective communication within operations department. Develop and motivate staff.
• Conduct daily and frequent site inspections to ensure that the highest possible standards of safety, courtesy, cleanliness, and efficiency are met. Review all incidents, inspection, and daily operating reports and respond accordingly
• Oversee the activities of resort personnel in creating a clean, pleasant ranch environment
• Proactively ensure guest satisfaction through guest services and quick resolution of guest concerns throughout ranch
• Maintain safety standards for, and ensure smooth operation of, all guest activities
• Develop, monitor, and meet or exceed the yearly business plan for the ranch and resort.
• Review and report weekly to Owner
Job Requirements:
• Bachelor’s degree, a plus
• 5 to 10 years’ experience in a management role and/or prior staff management experience with 4 to 7 years’ experience in a hospitality role
• Professional communication skills, oral and written
• Ability to work under pressure in a high-energy, demanding environment. .
• A team player with organizational and leadership skills and the ability to hold staff accountable
• Ability to work independently and effectively solve problems with little supervision and direction
• Remote property experience is highly desirable
Work Environment / Physical Requirements:
• Spanish speaking skills a plus
• Direct contact with guests, ownership, and employees
• A high degree of professional conduct and ability to be flexible in a changing environment
• Ability to carry loads greater than 35 pounds and to transport up to 50 pounds regularly.
• 90% of time standing and 10% of time sitting.
• Excellent attendance, including weekends and holidays, is required with schedule flexibility determined by business needs.
Compensation & Benefits
• Base salary: Commensurate with experience
• On-site housing
• Medical and dental plans
• 401(k) plan