Assistant Store Manager – Computer Services
📍 Chicago, IL 60647
💰 $60,000 – $80,000 per year + Bonus
Are you an experienced retail leader with a passion for technology, computers, and customer service?
A leading national technology and consumer electronics retailer is looking for an Assistant Store Manager – Computer Services to lead a busy computer service and repair department.
In this role, you will lead a team of technical professionals, drive customer satisfaction and department performance, and help ensure customers receive exceptional service and technical support.
What You’ll Do
- Lead the daily operations of the computer service and repair department.
- Drive customer satisfaction, sales, productivity, and operational performance.
- Coach, train, and develop a high-performing team.
- Recruit, hire, onboard, and schedule employees.
- Ensure customer computer and technical issues are resolved quickly and professionally.
- Manage department expenses, payroll, and operational goals.
- Maintain inventory, safety, and operational standards.
- Support freight flow, merchandising, and store operations.
- Monitor team training and technical certifications.
- Serve as Manager-in-Charge when needed.
- Partner with store leadership to achieve sales, service, and customer experience goals.
What We’re Looking For
- 5+ years of retail leadership experience.
- Experience managing teams in a high-volume retail environment.
- Background in consumer electronics, computers, technology, repair, or technical services strongly preferred.
- Experience with sales, operations, customer service, merchandising, and team development.
- Strong coaching, communication, and leadership skills.
- Experience with hiring and developing employees.
- Ability to manage departmental performance, expenses, and customer satisfaction goals.
- P&L experience is a plus.
- College degree preferred.
Schedule
This role requires flexibility to work a retail schedule, including:
- Days and evenings
- Weekends
- Holidays
- Store opening and closing shifts
Compensation & Benefits
$60,000 – $80,000 per year + Bonus
We offer a comprehensive benefits package, including:
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off
- Employee Discounts
- Tuition Reimbursement
- Professional and Technical Training
- Career Growth Opportunities
Apply Today!
If you are a motivated retail leader with experience in technology, consumer electronics, computer services, or high-volume retail operations, we want to hear from you!
Apply today and take the next step in your leadership career.
Equal Opportunity Employer